Shopping Bag

Customer Service

Posted by on 6/4/2014 to News

What is our Return Policy? stands behind any product that is shipped incorrectly or any manufacturing issue due to a defect.  All request for returns must be done within 30 days of your purchase.  Please contact as soon as possible for help with any return.  All returns will be handled in a timely matter.

What types of Credit Card Payments does accept? accepts all major credit cards, Visa, American Express, Discover and Master Card.  Please fill out all information for your credit card purchase, this will be needed to process your order.  All credit cards will be billed when staging your order for shipment.  We will contact you regarding any problem(s) that occurs during your credit card transaction. 

Will I Get a Order E-mail confirmation?
Once you have completed your order to we will notify you by email that your order has been processed.  Once your order has been shipped a tracking number will be sent so you can track your order.  No tracking number will be sent on overnight shipments.

What if the item I want is out of stock?
When item(s) are Out of Stock, we will notify you by e-mail, we will also give you an estimated time of when the product(s) will be available and are ready for shipment.  If you would like us to ship the item(s) when they become available we will not bill your credit card until your back order has been staged for shipment.

Can I become a wholesale customer?
Please contact us at or toll free 1-888-900-8010 an someone from our customer service will contact you.  All pricing on wholesale orders will be done through email. 
939 24th Street
Kenner, LA  70062

What if I am looking for a product not available on website? prides our self on having a large section of Cajun, New Orleans and Louisiana type products. If you are looking for a product that is not available on please email us that product at and we will do our best to locate that item for you.

How does shipping work on will make every effort to ship your order within 2-3 business days after your order is received.  All orders will not be shipped until payment has been confirmed.  We do not ship to a U.S. P.O. Box. We use Fed Ex Freight for all shipping use. You also will be able to track your order thru the carrier's website.  Any special shipping request can be made to and we will do our very best to follow your instructions.  Deliveries are shipped to all 48 states in the continental U.S.